Common problem of men

TODAY i was very upset. A shop's staff did not take initiative to familiarise with their product display thus wrong price was charge. In this event i realised that many times men do not look at a full pic. They took part of a pic and put in their own assumption going against logical sense and insist they are right and things should be change to fit what they assume it to be. Even if customers mistaken it should the staff's role to redirect the customers. Sigh:-( if one day i am to be a boss i will make sure i train my staff well in many aspect. However, this reminds me of myself making such mistake in life due to insecurity given by the man/ones i love. Imagination goes wild when no answer given. But in relationship it takes two hands to clap.